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Contact Us
Real responses from real people who know cigars. We typically respond within 1 business day.
Ways to reach us
Support hours
Mon–Fri 9AM–6PM MST
Closed weekends & holidays
Headquarters
Phoenix, Arizona
Warehouse orders Mon–Fri
Check the FAQ first
Most questions about shipping, state restrictions, and returns are answered there instantly.
View FAQ →Live chat available
The chat widget in the bottom-right corner of any page connects you to a real team member during business hours.